Prof. Haitham Alzoubi From Different Corners
Do effective decisions require us to be emotional?
There is a strong belief that even with the logical decisions we make, there are a lot of emotions feeding that logic. Professionals try to assure that people can put aside their feelings while they are making a particular decision, but in reality, that is almost impossible.
The emotional dimension of the brain and its logical dimension are integrated in a way in which we cannot make any part work individually. The best way to improve the decision-making process is to enhance the skills on how to use the emotional and the logical dimensions in the proper manner. This process is called “emotional intelligence”. In enterprises and institutions, the top management is often assessed based on their effectiveness and efficiency decisions. This means that the top management is under constant stress while taking their decisions.
In work-life situations, emotional intelligence is closely associated with harmonious and friendly relationships among employees. Controlling self-emotion helps the effective management in preventing disruptive emotions and impulses or the buffering of negative emotions in favor of mood enhancement. Human intelligence and its implications on the organizations ought to be distanced from emotional and intellectual views, where emotional intelligence proves to have a greater effect on the organizations’ success. This harmony is the basis of synergistic sharing of skills within groups, whose performance surpasses that of other groups with similar technical skills but fewer social skills. Moreover, emotional intelligence is directly related to workgroup cohesion, which is closely related to superior performance.
Many successful managers believe that emotional intelligence can be trained and developed since the intellectual use of emotions gives individuals the ability to make accurate decisions when they are self-aware of their power and limitations. Hence, they feel more confident. Having good levels of emotional intelligence skills can protect the management from the anxiety and difficulties they experience when making wise decisions.
Finally, recent studies have illustrated that the more the managers have the understanding and practice to adapt and control their emotions will impact their abilities to produce more effective decisions.