EDP is the executive development program division of Skyline University focusing on developing human resource talents in the region. We provide our clients best in class training programs related to management in various areas like strategy planning, actualizing financial planning and consolidation, information technology management, human resource management and brand building and marketing.
Having been in the region for the last 30 years serving for the business education domain of the region, we have built our capabilities and competencies in training and development and is currently serving the market with bench marked training programs. We have business leaders, consultants and PhD holders as our training specialists. We pride ourselves for having made long term customer relations with many government entities and corporate in the region through partnering with them in developing their talents that drive organizations towards excellence.
School of Business
Common in today’s workplace environment are changing organizational structures, increased team interactions, and competitive challenges for corporate positioning. For these reasons, it is critical for individuals to develop skills in communication to effectively handle conflict in a wide variety of workplace situations. Because conflict management is so vital for career success, every leader and manager must learn the skills for effectively managing conflict in today’s workplace environment.
To enable the participants to develop & implement appropriate retail selling & merchandising skills
To enable the participants to develop & implement appropriate customer service skills
The program aims to provide the managers with a comprehensive working knowledge of critical financial principles in an easy to follow manner that will help them make better decisions in their organization. Gain an in-depth understanding of the financial objectives of the organization and translate them into action in their respective functional areas. Sharpen financial skills and competencies for business success.
To enable the participants to be aware of the distinctive Tourism products’ characteristics and their business implications
This proposal highlights the details of the 1 day workshop aimed at informing, guiding and inculcating a culture of balancing the requirements of the work and family lives. This workshop can help attendees understand the value of and the skills required to balance the issues related to striking this balance.
As effective business writing requires application of basic writing principles, various effective writing components are identified and applied through the use of interactive examples. Various business correspondence formats such as letters, memos and email are outlined. Business correspondence structure plans are used to ensure successful messages to various audiences. All aspects of business writing are supported with relevant and up-to-date examples and applied in meaningful interactive tasks.
A key skill for an employee is the ability to manage their own work and control their career path. This program is designed for employees who need a broader perspective on the overall objectives of the organization and are being groomed to take up larger leadership responsibilities in future. This program helps in enhancing competencies for employees who will be taking up leadership positions in future. Identifying talent and grooming them for future positions is a major activity that will ensure that the organization can work towards achieving their long-term strategic objectives. Grounded in the practical aspects of day-to-day management, this program develops knowledge and skills useful to a position of influence, even if you are not in a formal management role. Better understand the latest principles, strategic concepts, philosophies and advanced applications in management and leadership.
Small and Medium Enterprises are the anchors of any economy as they are primarily responsible for driving job creation, innovation, exports and new business models. Small business adds significantly to economic growth and is a major source of innovation and entrepreneurial talent. It is very important that government focus on developing entrepreneurial skill among its citizen. This program is step in the same direction. The program tries to motivate individual to go for entrepreneurship by showcasing its benefits to individual and society.
The program prepares participant to formulate business plan and provides basic managerial orientation. It also addresses the challenges of accessing finance for start-up small& medium size enterprises. Many aspiring entrepreneurs often fail to secure the initial star-up funding needed for their business. This program provides them information regarding various government schemes for UAE Citizens.
This introductory and basic English communication and grammar structures short learning programme aims to equip delegates to communicate successfully in English in day-to-day and workplace contexts. These aims are developed by teaching delegates the necessary vocabulary and grammatical structures as well as reading and writing practices commonly encountered in the workplace. The course also provides practice and training in speaking, reading, writing and listening for effective communication.
A knowledge-based revolution is taking place, and it comes in a matching set: knowledge management for organizations and the knowledge-based economy for nations themselves. Both are part of a major evolutionary economic movement which is beginning to reshape the global economic structure, and knowledge management should be seen as one of the most concrete and important set of practices and policies than an organization can adopt, marking a significant step in an enterprises evolution toward becoming a global, learning organization that can survive in the knowledge based economy. Leaders who understand and focus on Knowledge management will achieve organizational goals and will be adaptive to new technology and processes which places the organization to be at the top in surviving in this fierce competitive world of business.
This short course in tourism and travel aims at equipping with an understanding of tourism significances and its contribution to UAE economy, society, culture and environment. The focus of the program would be to create an awareness about the job prospects in UAE tourism industry, developing skills of the participants and enhancing their employability to contribute in developing sustainable tourism in the country. This quick yet rigorous course will enable the participants to understand the attraction types with special reference to UAE, different types of tourist accommodations, means of transportation and other enterprises that are involved in the tourism business.
The program covers and throws light on conceptual background and application aspects of sales management such as sales planning, sales territory identification and management, selection and recruitment of sales personnel, selling and negotiation process, sales performance evaluation etc. The program provides hands on and scientific approaches to design and achieve goals of sales management. The program would enable the participants to effectively approach, tackle, and successfully achieve sales management goals.
Developing a robust supply chain is an essential strategy for organizations to achieve efficiency and competitive advantage. In today’s competitive business environment, supply chains provide the differentiation. This program enables the participants to recognize the importance of supply chain processes, optimal procurement, and strategies to build sustainable supply chains for their organizations. It covers various aspects of supply chain related to integration and coordination, supply contracts, inventory control, procurement strategies and developing supply chain network in both manufacturing and service industry. After completing the programme, the participant will be able to apply the tools, techniques and strategies of supply chain and customize them to their respective organizations.
This course helps existing and potential retail managers acquire the required knowledge and apply the needed skills to grow their businesses and careers. The course provides knowledge and understanding of retailing in the 21st century and shows how managers can contribute more to the success of their organizations. The course delves into the critical strategy development steps necessary to manage retail sales associates, create critical retail metrics to measure performance, and devise a retail sales management approach that really works.
When supply chains are weak, the flow of goods and services is interrupted, costs go up and customer satisfaction levels drop. Furthermore, the operations may result in a negative impact on society and the environment. In this course, we describe practices to make supply chains stronger and sustainable in the face of change. We start this course by learning about what makes strong and sustainable supply chains. We then outline various product and logistics design principles to help optimize performance. We also explore continuity planning practices for managing supply chain risks and interruptions. Finally, we turn our attention to improving supply stream resilience through effective stakeholder engagement and progressive sustainability principles.
The leaders ability to envison, anticipate, maintain flexibility in order to create suatainable change is of high priority for the leaders in the new millennium. This will also help the organization to cope with the opportunities and threats posed by external business environment. Emerging technologies related to structured and unstructured data collection can be harnessed to create a central data repository which when analyzed in real time using various machine learning alogorithms provides an unmatched intelligence to create a unique leadership which is powered by intelligent decisons rather than gut decisions.
As a consequence of growing public awareness of the impact of businesses on the environment and the ever increasing body of environmental legislation, there is increasing desire among businesses to operate in a more sustainable manner. This module will provide students with a critical knowledge and understanding of the corporate sustainability challenge facing organizations as well as the skills required to drive the improvement in organizational culture and environmental performance resulting more sustainable, future fit businesses.
Innovation and entrepreneurship are essential drivers of growth and the main sources of value and wealth creation. They therefore need to be managed very carefully and with great discipline in both start-ups and established firms. If you are an executive seeking to develop your entrepreneurial skills, launch new business ventures and discover best practices for stimulating innovation, this is the program for you.
Customer perception determines how much value your customers associate with your product. Think of it as the story people tell about their experiences with your company. If their experiences differ from the facts surrounding your product, you need to develop a strategy to realign your customers' expectations and create perceptions that accurately reflect your product's ability to fulfill their needs.
School of Information Technology
Fintech is a term used to describe financial technology, an industry encompassing any kind of technology in financial services - from businesses to consumers. Fintech describes any company that provides financial services through software or other technology, and includes anything from mobile payment apps to cryptocurrency.
Internet Marketing is the promotion of offerings to reach the target segment by harnessing the power of the internet, leveraging which zillions of web-based ventures (including e- commerce ventures) are sprouting up every day, especially in the West, and creating value with the minimal capital expenditure. Now, internet marketing can be of “Push” or “Pull” type. Today, web ventures are moving away from the “Push” strategies to the “Pull” strategies through Search Engine Optimization (SEO) because of its cost effectiveness and long term benefits. SEO is the process of improving the visibility of web-based offerings in a search engine’s un-paid search results to ensure greater visibility, brand building and targeted traffic from the web and greater revenue generation from sales conversion. The participants of this programme would be exposed to the strategies and critical management issues centered on internet marketing, e-commerce and SEO.
Business Analytics, Big Data and Data Science are very hot topics today, and for good reasons. Companies are sitting on a treasure trove of data, but frequently lack the skills and people to analyze and exploit that data efficiently. Those companies who develop the skills and hire the right people to analyze and exploit that data will have a clear competitive advantage. It's especially true in one domain: marketing. About 90% of the data collected by companies today are related to customer actions and marketing activities. The domain of Marketing Analytics is absolutely huge, and may cover fancy topics such as text mining, social network analysis, sentiment analysis, real-time bidding, online campaign optimization, and so on.
As Information Systems are becoming centre of critical government operations it is essential to evaluate various authorization and controls regularly. In this course participant will learn how IT Governance and IS audits are planned, organized and executed, and their results communicated. Participant will learn how to develop and implement risk-based IT governance strategies and objectives in compliance with generally accepted IT Governance and Audit standards to ensure that the department’s IT assets are adequately controlled, monitored, and assessed, and are aligned with its objectives.
Whether you work for a Fortune 500 corporation, a small company, a government agency, or a not-for-profit organization, Microsoft Excel is used in almost all organizations for summarizing, reporting, and analyzing numerous data. It might also involve building analytic models to help your employer increase profits, reduce costs, or manage operations more efficiently.
The techniques that will be covered in the program are for sure used to solve many business problems in the real-time problems.
A blockchain is a decentralized, distributed, and oftentimes public, digital ledger that is used to record transactions across many computers so that any involved record cannot be altered retroactively, without the alteration of all subsequent blocks.
In this course, students explore answers to this question by examining how artificial intelligence (AI) is used and how its use can be beneficial. Students learn how to program robots for decision-making, reasoning, learning and planning. Students examine how probability and AI are similar and how AI can evolve to develop learning machines.
In this course, students take on the roles of mechanical engineers, computer scientists and electrical engineers. Students research dynamics, kinematics and sensors. Subjects such as motion planning and obstacle avoidance, velocity and acceleration, serial chain mechanisms, pneumatic actuators, and drive circuits are covered. Students put knowledge into practice through lab settings where robots are created with teams.
The Internet of Things (IoT) is a system of interrelated computing devices, mechanical and digital machines, objects, animals or people that are provided with unique identifiers (UIDs) and the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction.
Ethical Hacking is a qualification obtained by assessing the security of computer systems, using penetration testing techniques.