Volume 11 (2015)

Renu Arora, Mata Sundri College for Women, University of Delhi, New Delhi, India
Archana Singh, Delhi School of Management, Delhi Technological University, New Delhi, India
Abstract

The purpose of this paper is to study the core credit risk management processes and procedures of the Indian public sector banks and identify thegrey areas to improve effective­ ness of these systems for risk mitigation. Credit risk management is a key banking system to control non-performing loans, and the banks need efficient alignment of credit strategy, credit policy and processes, and efficient channels of sharing risk information to mitigate credit risk. Through factor analysis, ANOVA and post-hoc studies, the managerial perceptions on credit risk management practices of these banks have been analyzed for three groups of credit and risk managers - managers in large and small banks, managers with different lengths of banking experience, and managers at different levels of management.The researchfinds that key areas which need improvement are HR potential development through risk trainings, data management, integration across credit departments, increasing consistencies in risk rating approaches, reducing subjectivity in credit ratings, reducing loanprocessing time, and increasing focal attention onproblem loans.

Keywords: India, risk infrastructure, system disintegration, risk-based appraisals, inconsistencies in risk-ratings

Suggested citation: Arora, R. & Singh, A.(2015), Mitigating credit risk: an empirical study of Indian public sector banks. Skyline Business Journal, Volume XI, No 1,pp 55-71.

Suggested citation

Arora, R. & Singh, A.(2015), Mitigating credit risk: an empirical study of Indian public sector banks. Skyline Business Journal, Volume XI, No 1,pp 55-71.