Media and Communication Department

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ MEDIA & COMMUNICATION DEPT

 

INTRODUCTION

Media and Communication Department (MCD) at Skyline University College (SUC) handles online and offline media related activities and transmits constant communication to relevant audiences. The department is under the Director – Marketing and Communications and is committed to strengthening the university’s image and increasing brand awareness nationally, regionally, and internationally. It primarily plays a key role in disseminating and communicating the university’s message to both internal and external audience. The department is divided into five functions: Content Management, Design Management, Website, FAQ, and Portal Management, SMO and SEO, Video and Online Campaign Management.

The department is responsible for creating a positive image and good representation of SUC in various offline and online channels. MCD provides information and news about the university’s activities, events, and achievements; coordinates the public and media relations efforts; develops the university’s main webpages; and ensures the proper usage of the university’s brand in online and offline campaigns and in all social media channels.

GOALS

1. To represent Skyline with a positive image in all channels locally and internationally. 
2. To create contents as required by the concerned department and circulate these contents internally and externally. 
3. To create positive branding image offline and online
4. To plan and manage the Digital and Online Marketing for SUC
5. To monitor and report articles posted on the Knowledge updates section
6. Maintain media relation with print and online.

 

FACILITIES AND SERVICES PROVIDED

The MCD supports all departments in all university events and activities in terms of artwork designs, contents, social media updates, video creations, and press coordination. An MCD Requisition Form is disseminated to all departments to be filled-up for all requests and submitted 6 weeks prior to the event or activity. The MCD works in priority basis and as per the calendar and timely requests from the requesting departments.

A. CONTENT DEVELOPMENT & MEDIA RELATIONS
      i. Press release content of important events and activities of the university for local and international
      ii. Social media content of weekly internal and external activities of the university for local and international
      iii. Website content for News and Events
      iv. Ad content for newspaper, magazine, e-mailer, and newsletter
      v. University publication review and edit
      vi. Website pages’ content review
      vii. Content management calendar for academic and non-academic
     viii. Organizational policy review and development
      ix. University copyright review and development
      x. University E-newsletter content
      xi. Tracking changing trends
      xii. Creating content for
             a. Virtual Tour
             b. Hold Message
             c. Corporate Video
 
B. DESIGN, WEBSITE, PORTAL, FAQ’S AND MOBILE APP
     i. Artworks for local and international SUC events and activities
     ii. Design collaterals for internal and external Newsline, Flyers, Brochures, Banners, posters, stands, and advertisements for international and local
     iii. Develop E-newsletter
                a. Monthly Knowledge Updates 
                b. Weekly Industry Updates
     iv. Website design, structure, and updates
     v. University Portal design and updates
     vi. University FAQ’s design and updates
     vii. University publication design and structure
     viii. Mobile app structure, design (User Interface) and updates

  

C. VIDEO AND ONLINE DESIGN MANAGEMENT
    i. Video creation for all requesting department and international offices
    ii. Video creation for all online paid and organic posts
    iii. Animation video creation to increase branding and generate leads
    iv. Online designs for online campaigns 
    v. Videos for events organized by SUC
 
D. DIGITAL MANAGEMENT - SEO, SMO, KNOWLEDGE UPDATES, WEBSITE LISTING AND RANKING, ONLINE CHAT
     i. University content postings on various social media platforms 
     ii. University website high visibility on the internet through Search Engine Optimization (SEO)
    iii. University website strong online presence on social media through Social Media Optimization
    iv. Knowledge Update fortnightly and monthly updates
    v. Database of website listings and website ranking improvement
    vi. Chat (Live Admin)
    vii. Quantum Agency for all digital and online support to increase SUC visibility
    viii. Online Planning
           a. Paid Campaign
           b. Organic Campaign
           c. Review and update of Budget

 

FAQs

  • What is the role of Media and Communication Department?

    The Media and Communications Department (MCD) at Skyline University College MCD handles the online and offline media-related activities and communicates SUC’s message to relevant audiences. One of its goals is to strengthen the university’s image and increase brand awareness nationally, regionally, and internationally.

    MCD provides information and news about the university’s activities, events and achievements; coordinates with the public and the media to communicate the Skyline brand; develops the university’s main webpages; provides photography and videography services; ensures the proper usage of the university’s branding guidelines; and oversees the university community’s participations in external events.

    The MCD team is responsible for creating a positive image and good representation of SUC in various offline and online channels. The team provides information and news about the university’s activities, events, and achievements.

  • What facilities does Media and Communication Department provide?

    Media and Communication Department is providing the following:

    1. Website Development
    2. Website Listing and Ranking
    3. Search Engine Optimization
    4. Videography
    5.  Photography
    6.  Graphic Design
    7. Social Media Management and Optimization
    8.  Content Creation
    9.  Marketing Support Services

     

  • What is the website update policy of Media and Communication Department?

    The Media and Communication Department facilitates the requests of various departments when it comes to website update. The department creates and updates the website’s News and Events sections.  The department must continuously update and make changes on the website to meet the evolving demands of web users and reflect the advancing technology. For website update policy, please click here: 

    Daily Updates: News, Sharing of Information with Stakeholders, and Research Articles

    Weekly Updates: News, Academic Updates including Knowledge Update

    Monthly Updates: News, Events, and Newsletter

  • What is the role of Communication Department in Knowledge Updates?

    The Media and Communication reviews and edits the content being posted in the Knowledge Update section. Knowledge Update is one of the areas in Skyline University College involving continuous innovations and expansions.

  • What is Media and Communication Department policy on Press and PR?

    Media and Communication Department ensures that SUC events, and academic and non-academic information for the public is released in newspapers, magazines, TV, and social media.

  • What is the procedure for seeking support from Media & Communication Department?

    All services offered by Media & Communications Department can be sought by filling the online form prior to seven days for in-house members. https://lmsserver.skylineuniversity.ac.ae/blocks/user_query/mcd.php

     

  • How can Media and Communication Department be contacted?

    Media and Communication Department can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it. and extn number 7062.

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