IATA Management Level (self-study)



Students will learn:
  • Essential principles and strategies of supervising and managing people.
  • Develop customized tours and gain competitive advantage how to plan, organize and administer meetings, incentives, conferences and exhibitions.
  • Be capable of establishing procedures and control costs.
  • Understand the latest marketing trends and opportunities, and apply them in planning.
  • Familiarize the student with the challenges and opportunities of information technology and internet strategies.


This DIPLOMA is a widely recognized qualification in the travel and tourism industry world wide. This course is designed for junior management level personnel in all fields of the travel industry

Career opportunities

  • Executives, consultants, officers and agents for:
    Airline, Airports, Travel agencies, Ticketing offices, Customer services, Ground handling agencies

Course contents

  • Strategy and Management
    The Travel & Tourism Industry and the Travel Professional, Geography in Travel Planning, Travel Formalities
  • Products
    Land Transport - Rail Water Transport – Ferry, Land Transport - Car and Camper, Tour Packages, Hotels Air Transport Essentials
  • Support Services
    Customer Service Technology in the Travel Industry
  • Air Fares and Ticketing
    Air Fares and Ticketing


  • Type of Exam: External
  • Exam Duration: 1 papers of 3 hours each
  • Exam Venue: To be advised as per IATA directives
  • Exam Date: TBA

Course fee

  • AED 3,000/- INCLUSIVE OF EXAMINATION FEE (Fees subject to change)

Admission requirements

  • 2 Passport size photographs,
  • Passport Copy
  • Fee as specified in Fee Policy to be paid at the time of Application


Latest Updates


Main campus

Open on location Google Map