IATA-UFTAA Management Level (self-study)



Students will learn:
  • Essential principles and strategies of supervising and managing people.
  • Develop customized tours and gain competitive advantage how to plan, organize and administer meetings, incentives, conferences and exhibitions.
  • Be capable of establishing procedures and control costs.
  • Understand the latest marketing trends and opportunities, and apply them in planning.
  • Familiarize the student with the challenges and opportunities of information technology and internet strategies.


This DIPLOMA is a widely recognized qualification in the travel and tourism industry world wide. This course is designed for junior management level personnel in all fields of the travel industry

Career opportunities

  • Executives, consultants, officers and agents for:
    Airline, Airports, Travel agencies, Ticketing offices, Customer services, Ground handling agencies

Course contents

  • Strategy and Management
    The Travel & Tourism Industry and the Travel Professional, Geography in Travel Planning, Travel Formalities
  • Products
    Land Transport - Rail Water Transport – Ferry, Land Transport - Car and Camper, Tour Packages, Hotels Air Transport Essentials
  • Support Services
    Customer Service Technology in the Travel Industry
  • Air Fares and Ticketing
    Air Fares and Ticketing


  • Type of Exam: External
  • Exam Duration: 1 papers of 3 hours each
  • Exam Venue: To be advised as per IATA directives
  • Exam Date: TBA

Course fee

  • AED 3,000/- INCLUSIVE OF EXAMINATION FEE (Fees subject to change)

Admission requirements

  • 2 Passport size photographs,
  • Passport Copy
  • Fee as specified in Fee Policy to be paid at the time of Application


Main campus

Open on location Google Map

Nigeria office

Kano Office

Kazakhstan office

Morocco office

Kyrgyzstan office