Focus

• Essential principles and strategies of supervising and managing people.
• Develop customized tours and gain competitive advantage how to plan, organize and administer meetings, incentives, conferences and exhibitions.
• Be capable of establishing procedures and control costs.
• Understand the latest marketing trends and opportunities, and apply them in planning.
• Familiarize the student with the challenges and opportunities of information technology and internet strategies.

Audience

This DIPLOMA is a widely recognized qualification in the travel and tourism industry world wide. This course is designed for junior management level personnel in all fields of the travel industry

Career opportunities

• Executives, consultants, officers and agents for:
  Airline, Airports, Travel agencies, Ticketing offices, Customer services, Ground handling agencies

Course contents

• Strategy and Management
  The Travel & Tourism Industry and the Travel Professional, Geography in Travel Planning, Travel Formalities
• Products
  Land Transport - Rail Water Transport – Ferry, Land Transport - Car and Camper, Tour Packages, Hotels Air Transport Essentials
• Support Services
  Customer Service Technology in the Travel Industry
• Air Fares and Ticketing
  Air Fares and Ticketing

Examination

• Type of Exam: External
• Exam Duration: 1 papers of 3 hours each
• Exam Venue: To be advised as per IATA directives
• Exam Date: TBA

Course fee

• AED 3,000/- INCLUSIVE OF EXAMINATION FEE (Fees subject to change)

Admission requirements

• 2 Passport size photographs,
• Passport Copy
• Fee as specified in Fee Policy to be paid at the time of Application