ABOUT INSTITUTIONAL RESEARCH OFFICE
The Institutional Research office is responsible for planning, designing data collection instruments, gathering, compiling, analyzing and disseminating information. Institutional research office's major role is to measure, analyze and report findings that facilitate in gauging the level of Institutional Effectiveness (IE), Identifying gaps and making amendments in the process of Institutional Effectiveness.
Results from the various institutional effectiveness tools are used to provide guidance in preparing and evaluating strategic plan and disseminate inputs for academic and administrative operative decision makers. Institutional Research office uses existing databases and gathers additional data as warranted to determine the future course of actions in achieving the Vision and Mission of SUC.
ABOUT QUALITY ASSURANCE OFFICE
The Quality Assurance office designs appropriate methodologies for meeting the Quality standards of the Institution in Academics and Academic Support Services to increase the effectiveness and efficiency of the institution. The quality assurance office strives to continuously enhance the quality standards of the institution by benchmarking higher standards as and when it is deemed necessary. The Quality Assurance Office evaluates feedbacks and IE tools reports received from Institutional Research Office and reviews the findings in order to suggest to the Executive Council the areas of improvement needed in both academic and academic support services.
The QA office is responsible for providing guidelines for the implementation of policy procedures during the academic year. QA conducts regular audits of academic and academic support services to ensure the adherence of policy and procedures for the improvements in the overall institutional quality standards. It also helps in preparing, implementing and evaluating the Strategic Plan.
ROLES OF INSTITUTIONAL RESEARCH OFFICE
A. Planning and Decision Support
Institutional Research Office (IRO) identifies the data requirements, plan and develops assessment tools helpful in gathering appropriate information for increasing institutional effectiveness. IRO compiles, analyzes and disseminates information for decision making in the process of institutional effectiveness. It provides inputs for preparing and evaluating long term Strategic Plan and Short term annual and semester plans.
B. Feedback Survey
Conducting various surveys that helps in assessing the status and requirements of SUC among the stakeholders is a major responsibility of the Institutional Research Office. Student, staff, graduate and employer perceptions and opinions are imperative in determining the future directions of SUC. IRO contributes to the development of survey tools and the analysis of their results.
C. Assistance in Accreditation
As a key source of data and information provider within SUC, IRO is also responsible for assisting in the process of accreditation.
D. Facilitating the Performance Evaluation System
The IR office helps in developing the tools for performance evaluation systems of evaluating Board of Governors, Executive Council Members, Academic Affairs Council, Faculty and Staff. It collects and analyzes information on the evaluation systems and forwards it for decision making to the respective authority.
ROLES OF QUALITY ASSURANCE OFFICE
A. Quality Enhancement
SUC is committed to excellence in all aspects of academics and academic support service departments as envisioned in the vision statement. The Quality Assurance Office ensures there is continuous enhancement of academic and academic support services quality so that the institutional goals meet the specified benchmark standards across all areas of Academics and Academic Support Services.
B. Institutional Policies
QA office is responsible for preparing, amending, ensuring compliance and evaluating the policy and procedures of SUC.
C. Quality Auditing
The quality enhancement is ensured by auditing and reviewing the various institutional activities with respect to adherence to the planned processes and procedures. This review will help in appropriate decision making by the Dean, Executive Council and Board of Governors.
D. Compliance with accreditation standards
The Quality Assurance Office keeps track of all the latest updates in the MOHESR standards and reviews its impact on the institutional policy and procedures. It is the responsibility of the Quality Assurance Office all the necessary amendments as per the latest updates are reflected in the appropriate policies. It ensures that all the important documents of the Institution are amended as per the changes in the standards set by the MOHESR.
E. Enhancing Institutional credibility
Benchmarking in higher education is an important tool of setting higher goals and achieving them through defining specific academic processes and procedures. In SUC, the need for benchmarking is visualized with respect to diversity of student community and teaching community, the National Qualification framework of UAE, the industry requirement and international placements currently SUC has adopted standardizing CDPs, nature of assessment tools, quality check of question papers to meet learning outcomes, program learning outcomes linked with the skills and competencies desirable by the industry.
Participation for awards and ranking
The Quality Assurance Office researches and identifies various renowned awards and ranking that would provide global recognition to Skyline University College. Awards and rankings are finalized for participation in consultation with the Accreditation Committee. The office understands the complete process and requirement of participation and accordingly plans its activities for participation in these awards. SUC can confer degrees. The criteria of evaluation would be decided by the panel selected for the purpose. The quality assurance communicates the information to the institutional units whose contribution is required for achievement of these awards.
The Short term plan is developed by dividing Strategic Plan into annual plans with specific goals and objectives defined for each operational department.