EDP on Customer Service and Sales Negotiation

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Skyline University College conducts Executive Development Program (EDP) to hone the professional skills not just of senior executives and CEOs, but also of middle level and junior executives in various areas such as customer service, negotiation and leadership skills, finance, and IT, among others. On that note, Skyline organized an EDP on Customer Service and Sales Negotiation on February 20, 2020, at Al Dobowi Group, Dubai. The EDP was attended by 26 executives including Sales and Retail Manager, General Manager, and Business Head.

Faculty members, Dr. Kakul Agha and Dr. Sakthivel A.M., along with the Dean for the School of Business Dr. Ajith Kumar, conducted sessions on customer management, sales strategies, and sales negotiations. The event concluded with a certificate-giving ceremony presided by Dr. Ajith Kumar, Dean for the School of Business, and Mr. Muhammad Rasheed Khalid, Head of Corporate Affairs and Centre for Continuing Learning. The officials from the Management of Al Dobowi represented by Mr. Garfield presented the vote of thanks to Skyline University and its officials for conducting the customized program and gave an assurance to work closely for future training requirements.

Photos: https://www.skylineuniversity.ac.ae/gallery/events-chronicle?edp-on-customer-service-and-sales-negotiation

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