Clients for Life

Book Name : Clients for Life_x000D_
How Great Professionals Develop Breakthrough Relationships

By by Andrew Sobel, Jagdish Sheth

Sub Title : How Great Professionals Develop Breakthrough Relationships

Written by : by Andrew Sobel, Jagdish Sheth

Subject Category : Business

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about this book

Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for -- the first in-depth, client-tested guide to developing lasting business relationships. What separates extraordinary professionals from ordinary ones? Why are some professionals always drawn into their clients' inner circle of advisers, while others are employed on a one-shot basis and treated like vendors? Based on groundbreaking research, Clients for Life sets forth a comprehensive framework for how professionals in all fields can develop breakthrough relationships with their clients and enjoy enduring client loyalty. Drawing on insights from extensive interviews with both leading CEOs and today's most prominent client advisers, Jagdish Sheth and Andrew Sobel debunk the conventional wisdom about professional success -- "find a specialty, do good work" -- as hopelessly inadequate in a world where clients have unlimited access to information and expertise. The authors replace these tired conventions with an innovative blueprint, supported by over one hundred case studies and examples drawn from consulting, financial services, law, technology, and other fields, for how you can evolve from an expert for hire -- a commodity -- to an extraordinary adviser. Riveting portraits of both exceptional contemporary professionals and legendary advisers such as Aristotle, Thomas More, Niccolò Machiavelli, and J. P. Morgan reveal how great client relationships are achieved in practice. Readers will learn, for example, to develop selfless independence, which tempers complete emotional, intellectual, and financial independence with a powerful commitment to client needs; to become deep generalists and overcome the narrow perspective caused by specialization; to systematically build lifelong trust; and to cultivate the power of synthesis -- big-picture thinking -- that is so highly valued by clients. Acclaimed by leading management thinkers, Clients for Life clearly illustrates the most important attributes and strategies of extraordinary client advisers and shows how you can use them to enrich your own relationships. It provides sophisticated professionals with the tools and insights they need to reap the rewards of lifetime client loyalty. Simon & Schuster; February 2001 ISBN 9780743215091 Read online, or download in secure EPUB format Title: Clients for Life Author: Andrew Sobel; Jagdish Sheth Imprint: SIMON & SCHUSTER Subject categories Business > Business Communication Business > Consulting Business > Leadership Business > Management Business > Marketing ISBNs 0743215095 9780684870304 9780743215091 In The Press USA Today Everything you ever wanted to know about being the perfect consultant is in Clients for Life...valuable for the most seasoned advisor, whether a lawyer, an accountant, or marketing professional.

About The authore

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Related subjects

Business - Business Communication Business - Consulting Business - Leadership Business - Management Business - Marketing

ISBN

0743215095 - 9780684870304 - 9780743215091

In The Press:

USA Today Everything you ever wanted to know about being the perfect consultant is in Clients for Life...valuable for the most seasoned advisor, whether a lawyer, an accountant, or marketing professional.

Imprint

SIMON & SCHUSTER

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