Managing Difficult People in a Week

Book Name : Managing Difficult People in a Week

By by David Cotton

Sub Title : NA

Written by : by David Cotton

Subject Category : Business and Commerce

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about this book

The ability to manage difficult people successfully is crucial to anyone who wants to advance their career. Written by David Cotton, leading expert as both a coach and practitioner, this book quickly teaches you the insider secrets you need to know to in order to successfully manage difficult people. The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience. So what are you waiting for? Let this book put you on the fast track to success! Sunday: Understanding and preventing difficult behaviour Monday: Developing your skills for managing difficult people Tuesday: More advanced skills for managing difficult people Wednesday: Managing specific types of difficult behaviour Thursday: Feedback that works and critical converstions Friday: Managing conflict Saturday: Getting support and escalating issues Hodder & Stoughton; March 2014 ISBN 9781471800351 Read online, or download in secure PDF format Title: Managing Difficult People in a Week Author: David Cotton Imprint: Teach Yourself Subject categories Business and Commerce > Business Economics > Commerce Business > Development Business > Labor Business > Management Professions and Applied Sciences ISBNs 1471800350 9781471800344 9781471800351

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Related subjects

Business and Commerce - Business Economics - Commerce Business - Development Business - Labor Business - Management Professions and Applied Sciences

ISBN

1471800350 - 9781471800344 - 9781471800351

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NA

Imprint

Teach Yourself

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