Conversations for Change: 12 Ways to Say it Right When It Matters Most

Book Name : Conversations for Change: 12 Ways to Say it Right When It Matters Most

By by Shawn Kent Hayashi

Sub Title : NA

Written by : by Shawn Kent Hayashi

Subject Category : Language Arts & Disciplines Business

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about this book

“A must read for anyone in business, government or academia. The lessons Hayashi teaches are all too often taken for granted. This work distills a lifetime of experience into easily understood actions that can benefit us all.”–Joseph Major, Chairman and CEO, The Victory Bank Key Conversations for Positive Change--SAY IT RIGHT FOR BUSINESS AND CAREER SUCCESS Whether you’re trying to motivate a team, negotiate a contract, make a sale, ask for a raise, land a new job, or terminate an employee, the conversations you have will either help you succeed or undermine your goals. Communication expert and leadership coach Shawn Kent Hayashi has spent more than two decades studying how the things people say impact their business and professional lives. In her new book CONVERSATIONS FOR CHANGE: 12 Ways to Say It Right When It Matters Most, she not only identifies the twelve most important types of conversations people have, but shows readers how to reach their maximum potential by using these conversations effectively. Hayashi identifies the 12 types of conversations that are vital for growth and success--not just in business but in every area of your life. In order to communicate well you must first master three fundamentals. These are: Building emotional intelligence Understanding workplace motivators Recognizing and adapting to communication styles Readers of CONVERSATIONS FOR CHANGE, can take a free, self assessment at www.WhenTheConversationChanges.com to identify their personal communication style. This is the book that shows you how to: Simplify your message--without oversimplifying it Reduce tensions between you and your listener Quickly recognize and choose the most effective interpersonal communication techniques Be flexible and resilient while staying focused on your objective Choose the right phrases for any situation Use timing to your best advantage McGraw-Hill Education; September 2010 ISBN 9780071746243 Read online, or download in secure PDF or secure EPUB format Title: Conversations for Change: 12 Ways to Say it Right When It Matters Most Author: Shawn Kent Hayashi Imprint: McGraw-Hill Education Subject categories Language Arts & Disciplines Business > Leadership Business > Management Business > Business Communication > Meetings & Presentations Self-Help Business > Training ISBNs 0071746242 9780071745284 9780071746243 About The Author Author Profile Shawn Kent Hayashi is CEO and chief coordinator for the services of The Professional Development Group, a team of twelve training consultants. She also provides coaching, facilitates meetings, and leads the seminar, Talent at Work and has hosted workshops for many top companies. She serves on the board of the Philadelphia Human Resources Planning Society, is active in the Forum of Executive Women and the Greater Philadelphia Senior Executives Group, and recently was added to the faculty of the Advanced School of Banking with the American Bankers Association. She led a course on Career Development for their recent school in July 2009. Shawn is active in the Penn Alumni Club of Philadelphia, which includes 35,000+ Penn alumni in the Philadelphia region. She is on the Board of the prestigious group, the Organizational Dynamics Exchange Network (ODEN) at Penn. ODEN creates and offers non-degree seminars, workshops, and other continuing education programs throughout the region for members, and for individuals or organizations in the domestic or global academic, educational, or workplace community. Shawn is a veteran leader with the Greater Philadelphia Senior Executives Group, a non-profit professional association of 1,100 senior-level executives committed to the exchange of business contacts, fostering career fulfillment, business development, and professional and personal growth.

About The authore

She serves on the board of the Philadelphia Human Resources Planning Society, is active in the Forum of Executive Women and the Greater Philadelphia Senior Executives Group, and recently was added to the faculty of the Advanced School of Banking with the American Bankers Association. She led a course on Career Development for their recent school in July 2009.

Related subjects

Language Arts & Disciplines Business - Leadership Business - Management Business - Business Communication - Meetings & Presentations Self-Help Business - Training

ISBN

0071746242 - 9780071745284 - 9780071746243

In The Press:

Author Profile Shawn Kent Hayashi is CEO and chief coordinator for the services of The Professional Development Group, a team of twelve training consultants. She also provides coaching, facilitates meetings, and leads the seminar, Talent at Work and has hosted workshops for many top companies.

Imprint

McGraw-Hill Education

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